Terms & Conditions
Effective Date: September 8, 2026
These Terms & Conditions govern use of the LIVE Clinic and LIVE Dental website and text messaging program. By using this website or opting in to receive SMS messages from LIVE Clinic or LIVE Dental, you agree to the applicable terms below.
Website Information
Information provided on this website is for general informational purposes and does not establish a doctor-patient or dentist-patient relationship. Website content, automated communications, and online forms are not a substitute for professional medical or dental evaluation, diagnosis, or treatment.
Do not use this website, email, text messaging, social media, or automated communication tools for a medical or dental emergency. Call 911 or seek appropriate emergency care.
LIVE Dental SMS Program
By affirmatively opting in to receive text messages from LIVE Clinic or LIVE Dental, you consent to receive recurring SMS messages at the mobile number you provide.
Messages may include communications related to a medical or dental care request, scheduling assistance, appointment confirmations, appointment reminders, responses to questions, follow-up concerning services you requested, and other service-related communications.
Consent
You will receive recurring SMS communications only after providing appropriate consent, such as affirmatively selecting an SMS consent option on a LIVE Clinic or LIVE Dental form or otherwise expressly requesting text communication.
Consent to receive SMS messages is not a condition of receiving medical or dental care or purchasing any service.
Message Frequency
Message frequency varies based on your interactions with our practice, appointment activity, and requests for assistance.
Message and Data Rates
Message and data rates may apply depending on your wireless carrier and service plan.
Opting Out
You may cancel SMS messages at any time by replying STOP. After you opt out, you may receive a final confirmation message. You will not receive additional messages from that SMS program unless you later opt in again.
Help
For assistance, reply HELP, call (334) 741-2414, or email support@liveclinic.org.
Carriers and Delivery
Wireless carriers are not liable for delayed or undelivered messages. Message delivery depends on your wireless carrier and network availability and is not guaranteed.
Privacy
Mobile phone numbers, SMS opt-in information, and SMS consent are not sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.
Please review our Privacy Policy for additional information about how we collect, use, and protect information.
Third-Party Services
Our website and communications may rely on third-party service providers for hosting, scheduling, communications, analytics, advertising, or other operational functions. Use of third-party services may also be subject to those providers’ terms and privacy policies.
Changes to These Terms
We may update these Terms & Conditions from time to time. Updated terms will be posted on this page with a revised effective date.
Contact
LIVE Clinic / LIVE Dental
7309 US Highway 80
Hope Hull, AL 36043
Phone: (334) 741-2414
Email: support@liveclinic.org
Website: www.liveclinic.org