Privacy Policy
Effective Date: August 23, 2026
LIVE Clinic and LIVE Dental Clinic (“LIVE Clinic,” “we,” “our,” or “us”) respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we may collect, use, and protect information submitted through our website, online forms, advertisements, social media platforms, and other digital communications.
Information We Collect
When you contact us, request information, or submit an appointment or inquiry form, we may collect information such as:
- Your name
- Telephone number
- Email address
- Information about the type of medical or dental service you are interested in
- Information you voluntarily provide in a message or inquiry
- Other information necessary to respond to your request
We may also receive information you voluntarily submit through third-party platforms, including Facebook and Instagram lead forms.
How We Use Your Information
Information you provide may be used to:
- Respond to your inquiry
- Contact you regarding medical or dental services you have expressed interest in
- Assist with scheduling an appointment
- Answer questions about our services, availability, or pricing
- Follow up on an appointment request
- Improve our website, advertising, and patient communication
- Comply with applicable legal or regulatory requirements
Submitting an online inquiry does not establish a doctor-patient or dentist-patient relationship.
Phone, Text, and Email Communication
If you provide your telephone number or email address when requesting information or an appointment, we may use that information to respond to your request and communicate with you about the services you expressed interest in.
Please do not use website forms, social media forms, email, or other non-emergency digital communication for a medical or dental emergency.
Advertising and Lead Forms
LIVE Clinic and LIVE Dental Clinic may advertise through third-party platforms such as Facebook and Instagram. If you voluntarily submit your information through one of these advertisements or lead forms, we may use the information you provide to contact you regarding your inquiry and assist you with scheduling or obtaining additional information about our services.
Third-party platforms may also collect or process information according to their own privacy policies and terms.
Automated and AI-Assisted Communication
We may use automated technologies, including AI-assisted communication tools, to help answer general questions, provide information about our services, and assist with appointment inquiries.
These tools are not a substitute for evaluation, diagnosis, or treatment by a licensed healthcare professional. Do not use automated communication tools for medical or dental emergencies.
How We Protect Your Information
We take reasonable administrative, technical, and organizational measures to protect the information provided to us. However, no method of electronic transmission or storage can be guaranteed to be completely secure.
Sharing of Information
We do not sell your personal information.
We may share information with service providers that assist us in operating our website, communications, scheduling, advertising, or other business functions when reasonably necessary to provide those services. We may also disclose information when required by law.
Healthcare Privacy
Certain information collected once you become a patient may be considered protected health information and may be subject to additional protections under applicable healthcare privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA).
Our handling of protected health information is governed by our applicable Notice of Privacy Practices and healthcare privacy policies.
Children’s Privacy
Our website and advertising are intended for adults seeking healthcare or dental services for themselves or their families. We do not knowingly use our website or advertising to solicit personal information directly from children without appropriate authorization.
Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact:
LIVE Clinic / LIVE Dental Clinic
7309 US Highway 80
Hope Hull, AL 36043
Phone: (334) 741-2414